Reject jobs that want you to diagnose and fix their PC, but has the ASAP hidden objective. Using a used part doesn’t save you money, since you get reimbursed for its value either way, in which case you could make way more money with that part on PCBay. If you have a brand new one in the inventory, use that, of course. I also recommend buying a new part for it, to absolutely rule out the possibility of losing a star due in case the customer wants new parts. Some (all?) diagnosing jobs can only completed, if the part is exactly the same. When replacing a part, replace it with an exactly identical one. Shoutout to “Donut☆ who wrote a summarised version of this guide in a forum post, and gave me the idea to create a proper, full-sized guide out of it. Suggestions for additional information that should go into the guide in case I missed something are welcome in comments. I was surprised that I couldn’t find a guide about diagnosing PCs.
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